SOFT SKILLS​
TRAINING WORKSHOPS

​​"SOFT SKILLS can be learned! Let Darlene Help your teams Boost the SOFT SKILLS that are more Critical than ever! SOFT SKILLS are increasingly becoming the hard skills of today's workforce."
Up Coming Workshops in Orlando, FL

  
Register Today:  Just Click on The Class!

May 24, 2017  - Conflict Resoulution 
June 8, 2017  - Communication Startagies
June 20, 2017   - Organizational Skills
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About Soft Skills
Soft Skills are a combination of interpersonal people skills, social skills, communication skills, character traits, attitudes, career attributes, social intelligence and emotional intelligence quotients among others that enable people to effectively navigate their environment, work well with others, perform well, and achieve their goals with complementing hard skills

 
  1. Customer Service Workshop
    The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.
  2. Employee Motivation Workshop
    The Employee Motivation workshop will give participants several types of tools to become a great motivator, including goal setting and influencing skills. Participants will also learn about five of the most popular motivational models, and how to bring them together to create a custom program.
  3. Goal Setting & Getting Things Done
    Our Goal Setting and Getting Things Done workshop will cover strategies to help your participants overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Your participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.
  4. Entrepreneurship Workshop
    Let our Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.
  5. Leadership & Influence Workshop
    Once you learn the techniques of true Leadership And Influence, you will be able to build the confidence it takes to take the lead. The more experience you have acting as a genuine leader, the easier it will be for you. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding.
  6. Motivating Your Sales Team Workshop
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